Contact Us

Thank you for your interest in Lucky Pizza Online Store. We value every customer and are committed to providing prompt, helpful support. Please use the information below to reach us.

Customer Service Hours

Monday through Friday: 9:00 AM – 6:00 PM Central European Time (CET)
Saturday and Sunday: Closed
We respond to all inquiries within 1 to 2 business days.

Email Support

For general questions, order assistance, returns, or partnership inquiries:
best@pizzasrelated.com

When emailing us, please include your order number (if applicable) and a clear description of your request. This helps us resolve your issue faster.

Contact Form

You may also use the contact form on our website (available at www.pizzasrelated.com/contact). Please provide:

  • Your full name

  • Email address

  • Order number (optional)

  • Subject (e.g., Product question, Order status, Return request, Wholesale inquiry)

  • Your message

We will reply to your message via email within 2 business days.

Business Address (for written correspondence and returns)

Bit Lucky Pizza LLC
7929 Firestone Blvd, Downey, CA 90241
United States

Please note: This is our business and return processing address. For return instructions, please review our Exchange & Return Policy before sending any package. Unsolicited returns sent without prior Return Merchandise Authorization (RMA) may not be processed.

Frequently Asked Questions

Before contacting us, you may find an answer in our:

  • Shipping Policy – for delivery times, tracking, and customs information.

  • Exchange & Return Policy – for return eligibility, refund timing, and warranty claims.

  • Privacy Policy – for data protection and your privacy rights.

  • Terms of Service – for legal terms governing your use of our website.

Links to all policies are available in the footer of every page on www.pizzasrelated.com.

Wholesale and Bulk Orders

If you are interested in purchasing our bakeware in larger quantities for your pizzeria, bakery, or retail store, please email us at best@pizzasrelated.com with “Wholesale Inquiry” in the subject line. Include your business name, location, and estimated order volume. A representative will respond within 3 business days.

Press and Media

For media inquiries, interviews, or collaboration requests, please contact us at the same email address: best@pizzasrelated.com. Please indicate “Press” in the subject line.

Social Media

You can also connect with us on our social media channels (links available on our website). We share baking tips, new product announcements, and exclusive promotions there. However, for order-specific or privacy-sensitive issues, please use email rather than social media direct messages to ensure secure communication.

Report a Problem with the Website

If you encounter technical issues on www.pizzasrelated.com, such as broken links, checkout errors, or display problems, please email us at best@pizzasrelated.com with “Website Issue” in the subject line and include:

  • The page URL where the issue occurred

  • Your browser name and version (e.g., Chrome 120)

  • A screenshot if possible

We will work to resolve the issue as quickly as possible.

Data Privacy Notice for Contact

Any personal information you provide when contacting us (name, email address, order details) will be used solely to respond to your request and improve our customer service. We do not share your information with third parties for marketing purposes without your consent. For full details, please see our Privacy Policy.

Language Support

Our customer service team communicates in English. If you need assistance in another language, please let us know in your email; we will do our best to accommodate using translation services, though response times may be slightly longer.

Thank you for choosing Lucky Pizza Online Store. We look forward to helping you create delicious pizza and baked goods.

Bit Lucky Pizza LLC
7929 Firestone Blvd, Downey, CA 90241
Email: best@pizzasrelated.com
Website: www.pizzasrelated.com

Last updated: April 17, 2026